If you have a question that is not answered below, then please contact us on info@millsys.co.uk
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If you have a question that is not answered below, then please contact us on info@millsys.co.uk
Frequently Asked Questions
Venue
Millsy's operates a smart casual dress code. Though this is more relaxed during the day please note that workwear, sportswear, baseball caps and flip flops are generally not permitted.
On busy Friday and Saturday evenings, the door staff will be a little stricter on types of trainer etc, so dressing smart is recommended to avoid disappointment.
On Friday & Saturday evenings Millsy's is an over-18s venue only. Challenge 25 age verification is in place and we only accept physical IDs, copies shown on a phone screen will not be accepted as proof of age.
All decisions regarding entry or service are at the management's discretion.
Children are welcome in the bar while the focus of the area is dining rather than evening drinks. The cutoff time for this can change depending on the day but is usually around 7.30pm. We have a children's menu available during standard food service times.
In the restaurant children are welcome at any time on Friday & Saturday evenings.
When booking a table please remember that children of all ages count in your party size. Space for prams is limited so let us know if this is needed, along with any highchairs that might be required.
For warmer months we have an outside garden seating area on Earlsdon Street where well-behaved dogs are welcome. Unfortunately we are unable to allow dogs into the building (with the exception of service dogs).
Millsy's is wheelchair accessible via the rear entrance on Moor Street. We have a disabled WC located on the ground floor, and a stairlift to offer access to the upstairs restaurant.
If making a reservation in advance, please use the booking notes to make us aware of any wheelchair access that will be required.
We have a small garden seating area on Earlsdon Street.
Please note these tables are unavailable for reservations and are exclusively first-come-first-serve.
Unfortunately we don't have our own dedicated car park, and parking in Earlsdon can vary depending on the time of your visit, but there is plenty of on-street parking within a few minutes walk of the venue next to the houses on Moor Street, Warwick Street, and Clarendon Street.
There is also a pay and display car park a few minutes walk away on Warwick Street.
BOOKINGS
Bookings for dining tables can be made on our website, or through email / phone.
We accept reservations for tables in the lower area of the bar for breakfast, lunch & dinner Monday - Thursday, breakfast & lunch Friday - Saturday, and breakfast & roasts on Sundays.
On Friday & Saturday evenings and some other peak times all tables in the bar are first come first serve, any booked tables will be seated upstairs in our restaurant as standard. If you'd prefer to sit in the bar you're welcome to ask for your preferred area on arrival and we will do our best to accomodate.
The restaurant is open for reservations 5.30 - 8.30pm, Friday & Saturday.
You are welcome at any time to come in and check availability, for most of the bar area we accept walk ins on a first-come-first-serve basis so if you haven't booked in advance we always recommend asking on the door so we can advise on availability.
Please note we don't operate a waiting list so can't guarantee availability for a specific table or specific time.
For any drinks or coffee tables please just walk in as we only accept reservations for dining tables.
We cannot guarantee any specific table or allocation, however we always do our best to accommodate requests from the booking notes where possible. Some areas are kept exclusively for walk ins so do feel free to ask on the door for your preferred area.
We can usually accomodate for tables above 6 guests when booked in advance, but ask that you contact us directly so we can advise on availability.
Our standard duration for pre-booked tables is two hours. If your table is not being reused after your booking we may be able to extend your time at the table on the day, at the discretion of the management.
However with limited capacity and a high level of demand there is a limit of one booking per person, subsequent back-to-back bookings will unfortunately be cancelled.
Our outdoor tables are kept exclusively on a first-come-first-serve basis.
If tables are available when you visit we will be able to seat you outside.
If you are running late please let us know as soon as possible.
The maximum time we can guarantee to hold your table is for 15 minutes, after this time if we have not been contacted then your table may be given away to any walk-ins.
FOOD & DRINK
Millsy's food is freshly prepared to order so we are pleased to be able to cater for the majority of dietary requirements.
We have dedicated standalone gluten free and vegan menus, and a full guide for the 14 common allergens. Please note that while our busy kitchen takes every measure to avoid cross contamination, due to the individualised nature of allergies / food sensitivities we unfortunately cannot guarantee that any of our food is 100% allergen free.
If possible, let us know of any allergies or intolerances in advance so that we can ensure you have the smoothest possible dining experience.
The chicken we serve in our restaurant is halal certified from our meat supplier, this is the only meat option guaranteed as halal.
We do also offer a range of vegetarian & fish dishes.
We have some drinks available to take away including barista coffee, tea, hot chocolate,, milkshakes and iced coffees.
Unfortunately we don't offer any food for takeaway or delivery at this time and are unable to accept takeaway orders over the phone.
OTHER
Yes, we do still accept cash payments.
We do sell gift vouchers in denominations of £10 and above. Please fill in the voucher form and you will be sent an online payment link to complete the purchase.
Vouchers can be issued and ready to collect from the venue or can be mailed out by registered post (+£1.50). Vouchers can be used to pay for both food and drink and can be redeemed at Millsy's or our partner restaurant Street.
You are welcome to bring a cake, this can be brought in ahead of time and we can keep this refrigerated ready to serve at the end of your meal.
Some low key decorations such as a few balloons are usually fine, however we do have to consider other customers on surrounding tables. We also do not allow any glitter/sequins/confetti as it can stain the tables and floor.
Our Open Mic night is hosted by Sam McNulty, if you arrive on Sunday around 5pm - 5.30pm and ask for Sam he will be able to get you set up with a slot.
Sam can also be contacted on email at sam@cov.events
We're happy to hear you've enjoyed your visit!
If you would like to leave your server a tip, then please be assured that all tips are split between our staff and are not used to make up any part of their wages.
If you have a few minutes to spare, you can leave a review for us on Facebook / Google / TripAdvisor, but we also really appreciate you letting your family & friends know, and keeping us in mind for any future events!
We strive to maintain excellent food and service for every customer and resolve any issues as soon as possible.
Please always let your server know at the time if anything is not right as we prefer to deal with problems straightaway and ensure everyone leaves the venue happy.
If you have a concern you would prefer to raise after your visit then please email info@millsys.co.uk including the time and date of your visit and a manager will be in touch as soon as possible.
Please email your CV to info@millsys.co.uk or drop it to us in person, and also give an indication of your typical weekly availability, letting us know which days you are available to work and if you can work daytimes / evenings. Please note that the nature of the trade means that applicants generally must be able to work evenings / weekends.
If your availability is suitable we will contact you to arrange a trial shift.